PRIVACY POLICY

Data Controller: Vaye@Corp, hereinafter THE WEBSITE MANAGER, whose contact email is contacto@mytracktrends.com.

Data Requested on the Website and Purpose of Processing

Our Website uses the official Spotify API to analyze and display playback statistics and listening history of users on their Spotify accounts. It is important to mention that this integration is independent and not associated in any way with Spotify AB, its partners, or associates. By using this functionality, we collect and process personal data according to the permissions granted by the user through access to their Spotify account.

The information obtained through the Spotify API is used solely to offer the services specified on our Website and is handled in accordance with the privacy practices and policies described in this document. For more details on how Spotify handles the information you provide through the API, we recommend reviewing Spotify’s Privacy Policy.

Name, surname, and email in contact forms: To make any direct contact with THE WEBSITE MANAGER, whether to ask questions, comments, suggestions, request a service or product, or any other information. Not providing the minimum necessary personal data will make it impossible for THE WEBSITE MANAGER to respond to the request.

Name and email: To be able to make comments on the website blog.

Name, surname, address, phone number, email, tax identification number: This information will be requested at the time of service payment, for the purposes of processing everything related to the customer.

Name, phone number, and email for newsletters: With the due express and voluntary consent of the data owner, the minimum necessary information will be requested on the website to send an automated commercial newsletter, where information about advertising, promotions, and other information about the services and/or products offered by THE WEBSITE MANAGER will be provided.

Email: The email will be requested to access the client area, according to the data provided when creating the account.

If the user is under 16 years old, they must have the authorization of their parents or legal guardians to provide their personal data. THE WEBSITE MANAGER has no way of effectively verifying the age of the users, so is exempt from any responsibility if the user does not comply with what is indicated here.

THE WEBSITE MANAGER will always ensure that the use of the website, the content, and the processing of the user’s personal data is done correctly. To this end, the user can always exercise their rights of access, rectification, cancellation, portability, erasure, or objection, all in faithful compliance with the guidelines of the governing laws, by writing to contacto@mytracktrends.com.

At no time will THE WEBSITE MANAGER share with third parties the data it holds. If it does so to comply with the services contracted by a participant, send newsletters, comply with legal requirements or manage the website, proper confidentiality agreements will be provided between the parties.

Third-party links that may be found on the website have privacy policies different from those of THE WEBSITE MANAGER. Access to these sites is the user’s responsibility, making it their responsibility to know them and make the decision to accept them or not.

FORMS

The website has four types of forms:

Contact forms: The user, client, or participant can find forms that will facilitate communication with THE WEBSITE MANAGER, to ask questions, comments, request a quote, book any of the services offered on the website, or assert any right they have. Not providing the minimum necessary personal data will make it impossible for THE WEBSITE MANAGER to respond to the request. This processing will be considered legitimate as part of a pre-contractual diligence. The website server and the email server of THE WEBSITE MANAGER will handle the processing.

Advertising forms: Express and voluntary consent of the users, buyers, or participants will be requested to provide THE WEBSITE MANAGER with the minimum necessary data to send advertising and commercial information related to the services and/or products offered by THE WEBSITE MANAGER, to be added to an automated email marketing file managed by the data handler indicated below. The processing of personal data in this section has been done with the consent of the data owner.

Blog comment forms: In order to avoid spam, inappropriate messages, and ensure proper tracking, the user will be asked for their name, email, and website to be identified in the comments they wish to make on the blog posts. These data will be visible to other users of the website. If they do not want the data to be visible to others, they should contact THE WEBSITE MANAGER at contacto@mytracktrends.com. The website server will handle the processing, and it will be done with the consent of the data owner.

Service request forms: Users, clients, or participants will be asked for their data so that THE WEBSITE MANAGER can process the services requested by the client. Legitimate processing of personal data due to the contractual relationship existing with the client or participant. The data will be stored on the website server.

DATA HANDLERS

THE WEBSITE MANAGER needs the support of third parties to properly offer its services and products, with whom confidentiality agreements are reached and compliance with personal data protection regulations is verified.

The data provided to these third parties cannot be used for purposes not authorized by the data owner.

In compliance with information and transparency principles, it is made known that these third parties are:

Mailchimp: Used to automate commercial information newsletters and send advertising of products and/or services offered on the website to the data holder’s email. Service managed by The Rocket Science Group LLC, located in the United States of America. It has a security agreement called Privacy Shield, according to the requirements of the European Data Protection Committee, which can be consulted here https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active. For more information about their privacy policy, visit https://mailchimp.com/legal/privacy/

Asana: An application used to organize and manage work activities. This service is provided by Asana, Inc., located at 1550 Bryant Street, Suite 200, San Francisco, CA 94103, and can be contacted via email at privacy@asana.com. For more information about their privacy policy, visit https://asana.com/terms

ActiveCampaign: Used for email marketing and customer management. This service is managed by ActiveCampaign, LLC, whose office is located in Chicago, USA. They have signed the Privacy Shield, which can be verified at this link https://www.privacyshield.gov/participant?id=a2zt0000000GnH6AAK&status=Active. You can see more information about their privacy policy here https://www.activecampaign.com/privacy-policy/

Zapier: A tool used for task automation. The company, Zapier Inc., is located at 548 Market St. # 62411, San Francisco, CA 94104 – 5401, and can be contacted via email at contact@zapier.com. Their privacy policy can be viewed at https://zapier.com/privacy/

Google: A tool used for managing visitor data. This service is managed by Google LLC, located in Mountain View, California, United States of America, and has signed up to the EU-U.S. Privacy Shield, which can be consulted here https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. For more information on their privacy policy, visit https://policies.google.com/privacy

Lead Pages: A tool used to create websites, landing pages, and pop-ups, among others. This service is provided by Avenue 81, Inc., located at 107 Cheapside, London, and can be contacted via email at legal@ave81.com. Their privacy policy can be viewed at https://www.leadpages.net/privacy

Apple: A tool used for managing visitor data. This service is provided by Apple Inc., which can be contacted via the link https://www.apple.com/la/contact/ and their privacy policy can be viewed at https://www.apple.com/legal/privacy/en-ww/

Siteground: Provides web hosting services through SiteGround Spain SL. Their European headquarters are located in Spain, C/ Serrano 1, 28001 Madrid, and their privacy policy can be viewed at https://www.siteground.com/privacy.htm

Calendly: A tool used to schedule meetings, the company is located at 1315 Peachtree St NE, Atlanta, GA 30309, and can be contacted via email at support@calendly.com. They have signed up to the EU-U.S. and Switzerland-U.S. Privacy Shield, which can be consulted at https://calendly.com/pages/privacy and their privacy policy can be viewed at https://calendly.com/pages/privacy

Typeform: A tool used to create online forms and surveys. This service is provided by Typeform SL, located at Carrer Bac de Roda, 163, local, 08018 – Barcelona (Spain). They can be contacted via email at support@typeform.com and their privacy policy can be viewed at https://admin.typeform.com/to/yFvrNI/

Facebook Pixel: An analysis tool for advertising, used to understand the actions of data holders on this website. This service is provided by Facebook, Inc., located at 1601 Willow Road, Menlo Park, CA 94025, United States of America. If outside the United States or Canada, the data controller responsible for your information is Facebook Ireland Ltd., located at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. They have EU-U.S. Privacy Shield and Switzerland-U.S. Privacy Shield certification, which can be seen at https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active. For more information about their privacy policy, visit https://www.facebook.com/privacy/explanation

Google Analytics: A web analysis service for viewing site usage statistics, managed by Google LLC, located in Mountain View, California, United States of America. They have signed up to the EU-U.S. Privacy Shield, which can be consulted at https://www.privacyshield.gov/participant